AI voice agents for logistics & delivery
Vindy calls recipients to confirm delivery windows, reschedule failed drops and capture proof of contact, cutting failed deliveries and support load. Every call can send an SMS with tracking or a reschedule link.
Calls Vindy runs for logistics & delivery
Delivery window confirmation
Failed-delivery reschedule calls
Pickup & dispatch notifications
Driver ETA updates
Recipient satisfaction checks
Manage all your customer conversations on one platform
Handle inbound and outbound calls, track conversations live, build campaigns, and reach customers by phone, SMS or WhatsApp.
Live conversation tracking
Watch every conversation in real time on a dashboard, listen in, read the live transcript, and jump in or hand the call to an agent when needed.
Inbound & outbound
One agent answers incoming calls and makes outgoing ones, greeting, routing, dialing and following up across the same setup.
Scheduled & bulk calls
Launch thousands of calls on a schedule, time-zone aware, rate-limited, and triggered from your CRM, a list or an API.
Automatic retries
Automatically redial numbers that go unanswered, busy or to voicemail, following the rules you define.
SMS & WhatsApp
Back every call with a text: confirmations, links, reminders and answers over SMS and WhatsApp, all from one conversation flow.
A voice unique to your brand
Create a voice that matches your brand’s tone and language, for a consistent experience across every conversation.
Live transcript & automated reporting
Generate an instant transcript, conversation summary and structured evaluation for every call.
Customizable conversation flows
Build the questions, routing and closing scenarios without writing code. Start from a ready-made template or design your own call flow.
Personalized conversations
Pass name, date, amount and other customer details into the call automatically, tailoring every conversation to the person and scenario.
Structured call reports
Auto-fill the fields you define after every call, then view results on your dashboard or push them out via CRM, sheet and API.
27+ languages
Speak to every customer in their own language and compare outcomes on one dashboard, no separate setup per market.
Ready to use in under 10 minutes
No-code setup, GDPR/KVKK-compliant, with a free trial. Build an agent, connect a number and start, no engineers required.
Plans that scale with your needs
Prices in USD, per month. Includes call minutes and SMS; overage billed per unit. 27+ languages, inbound and outbound calls and live monitoring on every plan.
Starter
Automate your first line of calls.
- 100 call minutes / mo
- 100 SMS / mo
- Inbound & outbound calls
- Live monitoring & transcripts
- 27+ languages
Growth
Run real campaigns across teams.
- 1,000 call minutes / mo
- 500 SMS / mo
- Scheduled & bulk calls
- Automatic retries
- WhatsApp channel
- Everything in Starter
Scale
High-volume calling with room to grow.
- 10,000 call minutes / mo
- 3,000 SMS / mo
- Custom voice cloning
- Priority routing & handoff
- Advanced analytics
- Everything in Growth
Enterprise
Dedicated scale, security & support.
- Custom minute & SMS volumes
- Dedicated success manager
- SLA 99.9% + on-prem options
- Custom integrations & SSO
Pay-as-you-go unit prices
$0.39
Voice call
per minute (Scale tier)
$0.07
SMS
per message (Scale tier)
Included
Growth & up
27+
Languages
no extra charge
Frequently asked
questions
Can’t find the answer you’re looking for? Talk to Vindy or get in touch with our team.
What kinds of calls can Vindy handle?
Can I watch calls live?
Can Vindy answer inbound calls too?
Can Vindy use a voice unique to our brand?
How are unanswered calls followed up?
How quickly can we start using Vindy?
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No call
goes unanswered.
Build your AI voice agent in minutes, connect your number, and start managing your inbound and outbound calls.
Get in touch with our team deniz.ener@vinter.me · +90 532 721 61 45